NDIS and Aged Care Provider Sydney • Melbourne • Canberra • Perth
1300 157 715
1300 157 715
Glow Health Care Australia (GHCA) Glow Health Care Australia (GHCA)
Allied Health Services

Psychology

Support for Mental Health and Wellbeing

GHCA psychologists work with children, adults and older Australians to talk through what is happening, make sense of thoughts and feelings, and build practical strategies for everyday life. Appointments can be arranged in person or by telehealth.

NDIS Registered In Person and Telehealth Workers Compensation and iCare
Psychologist talking with a woman on a couch during a counselling session
Woman listening to a man during a psychology appointment
About Psychology

Psychology Support That Starts With Listening

Psychology is about understanding how people think, feel and behave, and finding ways to cope with the things that make life harder.

Our psychologists take time to understand what is going on for you, what matters to you and what you would like to change. Together you agree on goals and work through strategies that fit your life, your culture and your routines.

Before you start, your psychologist will talk with you about what to expect, how sessions work and any questions you have.
Goal focused Culturally safe Families welcome
How We Help

What Our Psychologists Work On With You

Every plan is shaped by your goals. These are some of the areas our psychologists support people with.

Talking Therapy and Coping Skills

A safe space to talk things through and practise strategies for managing stress, worry and difficult emotions.

Life Changes and Adjustment

Support when life shifts, such as a new diagnosis, an injury, ageing, moving home or changes in support needs.

Emotional Wellbeing

Working with people who are experiencing low mood, anxiety or grief, at a pace that feels right for them.

Relationships and Family

Support for communication, connection and boundaries with family, carers and the people around you.

Working With Your Support Team

Where you agree, your psychologist can work alongside our behaviour support, OT and support coordination teams.

Information for Your Plan

Written updates you can share with your GP, support coordinator or NDIS planner when you need them.

Who It's For

Psychology for Every Stage of Life

Children and Young People

Support for feelings, friendships, school and family life, working closely with parents and carers.

Adults

Help with stress, life changes, relationships and managing everyday life alongside disability or illness.

Older Australians

Support with adjusting to ageing, loss, loneliness and changes in health or living arrangements.

Families and Carers

Guidance for the people who provide care, so they feel supported in their role too.

Young woman smiling while a therapist takes notes
Funding and Access

How Psychology Can Be Funded

There are a few ways to pay for psychology. The right option depends on your eligibility and your plan.

NDIS funded

NDIS

Psychology can be funded from the capacity building supports in your NDIS plan when it relates to your disability and goals.

  • We work with NDIA managed, plan managed and self managed participants
  • Sessions are planned around your NDIS goals
  • Our NDIS Provider Number is 4050030708

Talk with your support coordinator or planner about your therapy budget.

Rebate

Medicare

Under the Better Access initiative, people with a mental health treatment plan and an eligible referral can claim Medicare benefits for some sessions.

  • Your GP, psychiatrist or paediatrician provides the referral
  • Up to 10 individual and 10 group sessions each calendar year
  • Referrals usually start with up to 6 sessions at a time

Ask us whether Medicare rebates apply to your appointments.

Approved claims

Workers Compensation and iCare

GHCA accepts Workers Compensation and iCare referrals for allied health services, including psychology.

  • Treatment needs to be approved by your insurer
  • We work with your case manager on the plan
  • Bring your claim number to your first appointment

Call 1300 157 715 to talk through your referral.

Medicare details are based on the Better Access initiative and Services Australia as at November 2026. Eligibility is decided by each program.
Getting Started

What to Expect When You Start

1

Make a Referral

Send a referral online or call 1300 157 715 and tell us about your funding.

2

First Conversation

Your psychologist gets to know you, what is happening and what you would like to change.

3

Agree on Goals

Together you set goals and choose the approach and session times that suit you.

4

Sessions and Review

You work through your plan, check in regularly and adjust it as things change.

Two women talking at a table

Talk It Through, Your Way

Some people prefer to meet in person, others find telehealth easier to fit around work, school or family. You can choose what works for you, and a family member or carer is welcome to join if you would like.

Want to talk it through first? Call us on 1300 157 715.

Make a Referral

View all Allied Health Services →

Psychology

Ready to Talk With a Psychologist?

Our team is available Monday to Friday, 8am to 5pm. Call 1300 157 715 or send us a referral.

FAQs

Frequently Asked Questions

What does a psychologist do?
A psychologist helps people understand their thoughts, feelings and behaviour, and works with them on practical strategies for coping with stress, change and everyday challenges. Your psychologist will talk with you about your goals and what to expect before you start.
Do I need a referral?
You can contact us directly. To claim Medicare benefits under the Better Access initiative you need a mental health treatment plan and a referral from your GP, or a direct referral from a psychiatrist or paediatrician. NDIS participants use the therapy funding in their plan.
How many sessions does Medicare cover?
Under Better Access, eligible people can claim Medicare benefits for up to 10 individual and 10 group sessions each calendar year. Referrals usually start with up to 6 sessions, and your referring practitioner decides whether you need more.
Can the NDIS pay for psychology?
Psychology can be funded from the capacity building supports in your NDIS plan when it relates to your disability and goals. We work with NDIA managed, plan managed and self managed participants. Our NDIS Provider Number is 4050030708.
Can I have sessions by telehealth?
Yes. Appointments can be arranged in person or by telehealth, depending on what suits you.
How do I get started?
Make a referral online or call us on 1300 157 715. We will talk through your needs and funding, then arrange your first appointment.