NDIS and Aged Care Provider Sydney • Melbourne • Canberra • Perth
1300 157 715
1300 157 715
Glow Health Care Australia (GHCA) Glow Health Care Australia (GHCA)
Home Care Services

Palliative and End of Life Care at Home

Support at home, for you and your family

Glow Health Care Australia supports older Australians in Sydney who wish to remain at home towards the end of life, with personal care, general nursing and help around the home, alongside your palliative care team. Support can be arranged through the Support at Home End of Life Pathway, ongoing Support at Home services or private funding.

My Aged Care Approved Provider End of Life Pathway Private Home Care
Close up of two people holding hands during palliative care
About This Support

What Is Palliative Support at Home?

Many people with a life limiting illness want to spend the time they have at home. Palliative support at home brings together the everyday help that makes this possible, such as personal care, general nursing, meals and help around the house, so family members can spend time together rather than on tasks.

Specialist palliative care, including symptom management by palliative care doctors and nurses, is provided through state health services. Our team works alongside your GP and your specialist palliative care team, and does not replace them.

Older people with a prognosis of three months or less may be eligible for the Support at Home End of Life Pathway, which provides extra funding for care at home.
Older couple watching television together on the sofa
How We Help

Everyday Support Towards the End of Life

Support is planned with you and your family, follows your wishes and is reviewed as needs change.

01

Personal Care

Gentle help with showering, washing, dressing, mouth care and changing position in bed.

Personal Care
02

General Nursing

General nursing care such as skin and wound care, as set out in your care plan.

Nursing
03

Help Around the Home

Cleaning, laundry, shopping and meal preparation, so family can focus on time together.

Home
04

Respite for Family

A support worker stays with your loved one so family carers can rest or attend to other needs.

Family
05

Help With Equipment

Help arranging assistive technology, such as equipment to make care at home easier.

Equipment
06

Working With Your Team

Keeping in touch with your GP and specialist palliative care team so everyone has the same picture.

Coordination
Two people holding hands
Good to Know

What Our Palliative Support Does Not Include

Some parts of palliative care are provided through the health system. We work alongside those services.

Specialist Palliative Care

Symptom management by palliative care doctors and nurses is provided through state health services. Your GP or hospital can refer you.

Medicines and Prescriptions

Prescribing and the cost of medicines sit with your doctor and pharmacist.

Home Modifications

The End of Life Pathway does not fund home modifications. Some equipment may be funded.

Emergency Care

Our visits are planned. In an emergency, call Triple Zero (000).

Who It's For

Who Can Access Palliative Support at Home?

People Wishing to Stay Home

Older people with a life limiting illness who want to remain at home.

End of Life Pathway

People aged 65 and over, or 50 and over for Aboriginal and Torres Strait Islander people, with a prognosis of three months or less.

Current Support at Home Clients

People already receiving services whose needs have changed, through an urgent Support Plan Review.

Families and Carers

Family members caring for someone at home who need extra help or a break.

Funding Options

How Palliative Support at Home Is Funded

There are different ways to fund support at home towards the end of life. Our team can help you understand which applies to you.

Support at Home

End of Life Pathway

Up to $25,000 for extra care at home over 12 weeks, for older people with a prognosis of three months or less.

  • A doctor or nurse practitioner completes the End of Life Pathway form
  • Funds can be used for up to 16 weeks if money remains
  • Clinical care such as nursing has no contribution
  • Contributions may apply to some other services

The pathway can be used once. Call My Aged Care on 1800 200 422 to ask for a high priority assessment.

Government subsidised

Ongoing Support at Home

If you already receive Support at Home, or need care beyond the pathway, services continue from your quarterly budget.

  • Ask your provider for an urgent Support Plan Review
  • No contribution for clinical care such as nursing
  • No contribution for personal care delivered from 1 October 2026

Contributions apply to some other services, based on your means.

Privately funded

Private Home Care

Pay privately for support at home, on its own or alongside government funded services.

  • Support while an assessment is arranged
  • Extra hours on top of your funded services
  • Fees set out in your service agreement before you start

Talk to us about current private rates and availability.

Funding details are based on information from My Aged Care and the Department of Health, Disability and Ageing as at November 2026. Eligibility and approved services are decided through your assessment.
Getting Started

How to Arrange Palliative Support With GHCA

1

Talk to Your Doctor

Your doctor or nurse practitioner can complete the End of Life Pathway form if it applies.

2

Request an Assessment

Call My Aged Care on 1800 200 422 for a high priority assessment, or ask your provider for an urgent review.

3

Choose GHCA

Make a referral or call us on 1300 157 715. Family members are welcome to call on your behalf.

4

Plan Together

We agree support with you and your family, link in with your palliative care team and review often.

Support for Carers

Caring for someone towards the end of life can be demanding. Carer Gateway offers support for carers, including emergency respite if you suddenly cannot keep caring.

Close up of an older person's hand wearing a watch

Your Wishes Guide Our Care

We take time to understand what matters to you and your family, from daily routines to cultural and spiritual practices. Let us know about preferences such as the gender of your support worker, or language needs, and we will work with you to meet them where we can.

Want to talk it through? Call us on 1300 157 715.

Make a Referral

View Costs and Payments Explained →

Palliative Care

Talk to Us About Support at Home

Our team can talk through your options and funding with you and your family. Call 1300 157 715 or send us a referral.

FAQs

Frequently Asked Questions

What is the Support at Home End of Life Pathway?
The End of Life Pathway provides up to $25,000 over 12 weeks for extra care at home, for older people with a prognosis of three months or less who want to remain at home. If funds remain after 12 weeks, they can be used for up to 16 weeks in total. It can fund services such as personal care, nursing, respite, cleaning, shopping and meal preparation.
Who is eligible for the End of Life Pathway?
You need to be 65 or over, or 50 or over for Aboriginal and Torres Strait Islander people. A doctor or nurse practitioner completes the End of Life Pathway form, confirming an estimated life expectancy of three months or less and a functional assessment score (AKPS) of 40 or below.
Do you provide specialist palliative care?
No. Specialist palliative care, including symptom management by palliative care doctors and nurses, is provided through state health services. Our team provides personal care, general nursing and help around the home, and works alongside your palliative care team.
Do I pay a contribution?
Clinical care such as nursing is fully government funded, and from 1 October 2026 personal care is also fully funded. Contributions may apply to some other services, such as cleaning or meals, based on your means. See our Home Care Cost and Payments page for more.
What happens if care is needed beyond the pathway?
The pathway can be used once. If care is still needed, you can move to ongoing Support at Home services through an urgent Support Plan Review. Any unspent Home Care Package funds may also be used.
How do I get started?
Talk to your doctor about the End of Life Pathway form, then contact My Aged Care on 1800 200 422 to request a high priority assessment. You can also call us on 1300 157 715 or make a referral online and we will help you with the next steps.
Can a family member contact you on my behalf?
Yes. Family members, carers and health professionals are welcome to call us on 1300 157 715 to talk about support at home.