Personal Care Services
Glow Health Care Australia provides personal care services at home for older Australians, with respectful help for showering, dressing, grooming and other daily routines. Support can be arranged through Support at Home, DVA programs or private funding.
What Are Personal Care Services?
At Glow Health Care Australia, our support workers provide aged care personal care in your own home across Sydney. We work with you to plan when support happens, what help you need and how you like things done, and we review your care as your needs change.
Under the Australian Government’s aged care programs, personal care covers help with self care and daily living, help to take your own medications and non clinical continence management. You can read the official description on the My Aged Care website.
How Our Personal Care Can Help
Support is tailored to the tasks you need help with and the way you like them done. Your assessment and care plan set out the personal care you are approved for.
What Personal Care Does Not Include
Some related services are funded or delivered in other ways. Our team can talk you through other options, such as nursing, domestic assistance or allied health.
General Personal Expenses
Hairdressing, waxing and similar personal expenses are not part of personal care.
Medicines and Dose Aids
Pharmaceuticals and dose administration aids are funded through other systems.
Medication Given by a Nurse
Medication administered by a nurse is a separate clinical nursing service.
The Cost of Medicines
The cost of your medicines is not covered as part of personal care.
Who Can Access In Home Personal Care?
Older Australians at Home
People aged 65 and over, or 50 and over for Aboriginal and Torres Strait Islander people, who are assessed through My Aged Care.
Coming Home From Hospital
Extra help with daily routines while you settle back in at home, arranged through your assessed support plan.
Veterans and DVA Card Holders
Veteran Gold Card and White Card holders with low care needs, through DVA's Veterans' Home Care program.
Families and Carers
Planned support that shares the load with family carers and fits around their routine.
How Personal Care Is Funded
Personal care can be funded in different ways. The right option depends on your assessment, your eligibility and your preferences.
Support at Home
From 1 October 2026, the Australian Government fully funds personal care under Support at Home.
- Personal care must be approved in your support plan
- You need available funds in your quarterly budget
- No contribution for personal care delivered from 1 October 2026
- Contributions still apply to other service types
Personal care is still paid from your quarterly budget. Services delivered before 1 October 2026 may still attract a contribution.
DVA Veterans' Home Care
For Veteran Gold Card and White Card holders with low care needs, assessed by a VHC Assessment Agency.
- Arrange an assessment on 1300 550 450
- Around 1.5 hours of personal care a week, as a guide
- A small copayment applies
- Higher or clinical needs may suit DVA Community Nursing
Approvals are usually for six months and are then reviewed.
Private Home Care
Pay privately for personal care, on its own or alongside government funded services.
- Support while you wait for government funding
- Extra hours on top of your funded services
- Fees set out in your service agreement before you start
Talk to us about current private rates and availability.
How to Start Personal Care With GHCA
Check Your Eligibility
For Support at Home, contact My Aged Care on 1800 200 422 for an assessment. Veterans can call the VHC Assessment Agency on 1300 550 450.
Get Your Support Plan
Your assessment sets out the services you are approved for, including personal care.
Choose GHCA
Make a referral or call us on 1300 157 715 to talk about your needs and preferences.
Plan Your Care Together
We agree times, tasks and preferences with you, and review them as your needs change.
Personal Care That Fits Your Routine
Personal care is close, personal support, so we take time to learn how you like things done, from when you like to get up to the products you prefer. Let us know about preferences such as the gender of your support worker, or cultural and language needs, and we will work with you to meet them where we can.
Want to talk it through? Call us on 1300 157 715.
More Home Care Services
Explore related support and information.
Talk to Us About Personal Care at Home
Our team can talk through your options and funding. Call 1300 157 715 or send us a referral.