NDIS and Aged Care Provider Sydney • Melbourne • Canberra • Perth
1300 157 715
1300 157 715
Glow Health Care Australia (GHCA) Glow Health Care Australia (GHCA)
11 Nov, 2026

The Support at Home Service List Explained

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The Support at Home service list sets out the services that can be funded through Support at Home, the in home aged care program that replaced Home Care Packages on 1 November 2025. Knowing how the list works helps you understand what your budget can pay for, what you may contribute and what sits outside the program.

How the Support at Home Service List Works

Services on the list are grouped into three categories: clinical supports, independence and everyday living. Each category has its own service types and its own contribution rules.

You can only spend your Support at Home funding on services you have been approved for in your aged care assessment and support plan. The same list applies to ongoing services, the Restorative Care Pathway and the End of Life Pathway. You can read the full list on health.gov.au.

Nurse talking with an older man during a Support at Home nursing visit

Clinical Supports

Clinical supports are services that help you maintain or regain your abilities. They are delivered by, or under the supervision of, university qualified or accredited health professionals. Clinical supports are fully funded by the government, so there is no participant contribution.

Examples on the list:
  • Nursing care
  • Occupational therapy, physiotherapy and exercise physiology
  • Continence management consumables
  • Care management

Not included: services better funded through the primary health system, such as ambulance and hospital costs, medical diagnosis and treatment, medicine dispensing, psychiatry and dental care.

Independence

Independence services help you do the activities you need to live at home. Help with showering sits in this category. You make a moderate contribution toward independence services.

Examples on the list:
  • Personal care, such as showering, dressing and using the toilet
  • Social support and community engagement
  • Transport and support to attend appointments
  • Respite care
  • Therapeutic services for independent living, such as remedial massage and osteopathy

Not included: hairdressing and beauty services, tickets for attractions and personal vehicle running costs.

Everyday Living

Everyday living services help you look after your home and keep living independently. These services attract the highest contribution.

Examples on the list:
  • Domestic assistance, such as general house cleaning and laundry
  • Basic home maintenance and gardening
  • Meal preparation or meal deliveries
  • Shopping assistance

Not included: professional cleaning or maintenance such as carpet steaming and pest control, pet care, and the cost of groceries or food for other people in your household.

Older woman preparing a salad in her kitchen with everyday living support

What You Contribute for Each Category

0%

Clinical Supports

No contribution. The government fully funds assessed clinical care.

All participants
5%

Independence

Full pensioners contribute 5%. Part pensioners and CSHC holders contribute between 5% and 50% based on a means assessment.

Moderate
17.5%

Everyday Living

Full pensioners contribute 17.5%. Part pensioners and CSHC holders contribute between 17.5% and 80% based on a means assessment.

Higher

Contribution rates are summarised in the My Aged Care guide to ongoing Support at Home services. People who had a Home Care Package before Support at Home started may have different arrangements. For the 8 classification levels and budgets, see our Support at Home levels guide.

Culturally Safe Services

The service list also includes services that support culturally safe care, such as help to take part in cultural activities and access to Aboriginal and Torres Strait Islander health practitioners and health workers.

Support at Home Services With GHCA

Clinical

Nursing services, occupational therapy, physiotherapy, medication management and care management.

Independence

Personal care, respite care, dementia care, transport and social support.

Everyday Living

Domestic assistance, meal preparation, home maintenance and light gardening.

Browse all of our Home Care Services or read about the Support at Home Program.

We also support people from many cultural and language backgrounds. Read how GHCA supports cultural and linguistic diversity.

Not Sure What Your Budget Covers?

Our team can talk you through your approved services and what they will cost. Call 1300 157 715 or send us a referral.