Support at Home Levels, Costs and Eligibility
Support at Home replaced the Home Care Packages Program and the Short Term Restorative Care Programme on 1 November 2025. This guide explains the 8 Support at Home classification levels, the quarterly budgets, what you may contribute and how to apply.
From Home Care Packages to Support at Home
If you already had a Home Care Package, or were approved and waiting for one, you moved across to Support at Home automatically. You kept the same level of funding and any unspent funds, and you did not need a new assessment.
The Commonwealth Home Support Programme (CHSP) continues for people with lower needs and will join Support at Home no earlier than 1 July 2027.
- You moved to a transitioned HCP classification
- Your funding level stayed the same
- You kept any unspent package funds
- A reassessment can move you to a new classification
Support at Home Funding Levels and Budgets
Your classification is decided at your aged care assessment. The more care you need, the higher your classification. Amounts include care management and are indexed each year.
Transitioned Home Care Package levels
| Former HCP level | Quarterly budget | Annual amount |
|---|---|---|
| HCP Level 1 | $2,823.55 | $11,294.22 |
| HCP Level 2 | $4,965.14 | $19,860.56 |
| HCP Level 3 | $10,808.30 | $43,233.21 |
| HCP Level 4 | $16,385.99 | $65,543.98 |
Amounts current from 1 October 2026, from health.gov.au and My Aged Care. Funding is indexed each July.
Three Short Term Pathways Alongside Your Budget
Your assessor checks whether you are eligible for these during your assessment.
Restorative Care Pathway
Short term allied health and nursing support to help you regain function and stay independent.
- A budget of around $6,000 for the episode
- Up to 2 episodes in a 12 month period
- Services start within 56 days of approval
End of Life Pathway
Extra in home care for people with 3 months or less to live who wish to remain at home.
- $25,000 over a 12 week period
- An extra 4 weeks to use the funds
- Works alongside state palliative care services
AT HM Scheme
The Assistive Technology and Home Modifications scheme funds equipment and changes to your home.
- Three funding tiers
- Separate to your quarterly budget
- Includes prescription and follow up support
What You May Contribute
Contributions depend on the type of service and your age pension status. You only pay toward services you receive.
How to Get Support at Home
You may be eligible for an assessment if you are 65 or older, an Aboriginal or Torres Strait Islander person aged 50 or older, or 50 or older and experiencing or at risk of homelessness.
Contact My Aged Care
Apply online at myagedcare.gov.au or call 1800 200 422. Your GP can also call for you.
Aged Care Assessment
An assessor uses the Integrated Assessment Tool to understand your needs and goals.
Classification and Budget
You receive your classification, priority and support plan in a Notice of Decision letter.
Choose a Provider
Pick a registered provider like GHCA, agree on a service agreement and start services.
Choosing GHCA as Your Support at Home Provider
Once you have your Notice of Decision, our team can talk you through your budget, the services you are approved for and what they will cost. Your care partner then helps you plan services and review them as your needs change.
Call us on 1300 157 715 to talk it through.
Related Resources
Keep reading about Support at Home and in home care.
Questions About Your Support at Home Budget?
Our team is available Monday to Friday, 8am to 5pm. Call 1300 157 715 or send us a referral.