NDIS and Aged Care Provider Sydney • Melbourne • Canberra • Perth
1300 157 715
1300 157 715
Glow Health Care Australia (GHCA) Glow Health Care Australia (GHCA)
Home Care Services

In Home Care in Sydney

Support at Home Services From a Local Team

Glow Health Care Australia provides in home care across Greater Sydney through the Support at Home program, from personal care and nursing to cleaning, meals, respite and care management. Our team is based in Parramatta.

Support at Home Provider 24/7 Client Support Culturally Safe Care
Nurse talking with an older man on a couch during an in home care visit in Sydney
Our Services

Home Care Services Across Greater Sydney

Services are arranged around your Support at Home budget and the supports approved in your assessment.

Funding

Ways to Pay for In Home Care

Support at Home

Government funded in home aged care with 8 classification levels and a quarterly budget. Clinical supports are fully funded.

Commonwealth Home Support Programme

Entry level help at home for people with lower needs. CHSP continues until at least 1 July 2027.

Department of Veterans' Affairs

Eligible veterans may access home care and nursing through DVA programs.

Private Arrangements

You can also arrange and pay for services privately. Ask us for a quote.

Care worker in green scrubs talking with an older woman at home
Getting Started

How to Start In Home Care

1

Get Assessed

Contact My Aged Care on 1800 200 422 or apply online for an aged care assessment.

2

Receive Your Approval

Your Notice of Decision sets out your classification, budget and approved services.

3

Choose GHCA

Call us on 1300 157 715 to talk through your budget and agree on a service agreement.

4

Start Your Services

Your care partner arranges services and reviews them with you as needs change.

Guides

Helpful Guides for Families

Plain English guides to Support at Home and respite.

Three women reviewing a Support at Home budget on a laptop
Guide

Support at Home Levels and Costs

The 8 classification levels, quarterly budgets and what you may contribute.

Read the guide
Older woman vacuuming her living room
Article

The Support at Home Service List

What clinical, independence and everyday living services include.

Read the article
Care worker laughing with an older woman during respite care
Article

What Is Respite Care?

Types of respite and how long you can stay in residential respite.

Read the article
Support worker holding hands with an older woman seated in her chair

Care That Fits Your Routine

We take time to learn your routines, preferences and culture, then match you with support workers who fit. Your care partner checks in regularly and adjusts services as your needs change.

Talk to us on 1300 157 715.

Make a Referral

Visit our Parramatta office →

In Home Care Sydney

Ready to Talk About In Home Care?

Our team is available Monday to Friday, 8am to 5pm, with client support available 24/7. Call 1300 157 715 or send us a referral.

FAQs

Frequently Asked Questions

Can’t find what you need? Call us on 1300 157 715.

How do I get in home care in Sydney?

Start by contacting My Aged Care on 1800 200 422 or applying online for an aged care assessment. Once approved, you can choose a provider such as GHCA to deliver your services.

Is GHCA a Support at Home provider?

Yes. GHCA delivers in home aged care under the Support at Home program, which replaced Home Care Packages on 1 November 2025.

What does in home care cost?

Clinical supports such as nursing are fully funded by the government. You may contribute toward independence and everyday living services, depending on your pension status. See our Support at Home levels guide for details.

Can I get in home care without a government assessment?

Yes. You can arrange services privately. Call us on 1300 157 715 to talk through your options.

Where is GHCA based in Sydney?

Our Sydney office is at Level 3 Suite 1, 100 George St, Parramatta NSW 2150.