Medication Management
Glow Health Care Australia supports older Australians in Sydney to manage their medicines at home, from reminders and help taking your own medicines to medication given by a nurse. Support can be arranged through Support at Home, DVA programs or private funding.
What Is Medication Management at Home?
Under Support at Home there are two levels of medication support. Assistance with the self administration of medication is part of personal care, where a support worker prompts and helps you to take your own medicines. Administration of medications by a nurse is part of nursing care, a clinical service.
At Glow Health Care Australia we work with you, your family, your GP and your pharmacist so your medication support matches your care plan, and we review it as your needs change.
How We Can Support Your Medicines
The support you receive depends on your assessed needs and your care plan. Your GP and pharmacist remain responsible for prescribing and dispensing your medicines.
What Medication Support Does Not Include
Some parts of looking after your medicines are funded through the health system rather than aged care.
Prescribing Medicines
Only your doctor or another authorised prescriber can start, stop or change your medicines.
Dispensing Medicines
Medicines are dispensed by your pharmacist, not by our support workers.
The Cost of Medicines
Pharmaceuticals are funded through the health system, so the cost of your medicines is not covered.
Dose Administration Aids
Webster packs and similar aids are not funded through aged care. We can help you arrange them with your pharmacist.
Who Can Access Medication Support?
Support at Home Consumers
Older people assessed through My Aged Care with personal care or nursing care approved in their support plan.
People Taking Several Medicines
People with medicines from more than one doctor, or who find it hard to keep track of times and doses.
Veterans and DVA Card Holders
Veteran Gold Card and eligible White Card holders, through DVA's Veterans' Home Care or Community Nursing programs.
Coming Home From Hospital
People settling back in at home with new or changed medicines, as set out in their care plan.
How Medication Support Is Funded
Medication support can be funded in different ways. The right option depends on your assessment, your eligibility and the type of help you need.
Support at Home
Help to take your own medicines is personal care, and medication given by a nurse is clinical care.
- The service must be approved in your support plan
- You need available funds in your quarterly budget
- No contribution for clinical care such as nursing
- No contribution for personal care delivered from 1 October 2026
Services are still paid from your quarterly budget.
Home Medicines Review
An accredited pharmacist visits your home to go through all your medicines with you and reports back to your GP.
- Ask your GP for a referral
- No cost with a current Medicare or DVA card
- Family members or carers can take part
You may pay for the GP appointment unless it is bulk billed.
Private Home Care
Pay privately for medication reminders and support, on its own or alongside government funded services.
- Support while you wait for government funding
- Extra visits on top of your funded services
- Fees set out in your service agreement before you start
Talk to us about current private rates and availability.
How to Start Medication Support With GHCA
Check Your Eligibility
Contact My Aged Care on 1800 200 422 for an assessment. Veterans can call the VHC assessment agency on 1300 550 450.
Get Your Support Plan
Your assessment sets out whether personal care, nursing care or both are approved.
Choose GHCA
Make a referral or call us on 1300 157 715. Have a current list of your medicines handy.
Plan Your Support Together
We agree times and tasks with you, link in with your GP and pharmacist, and review as things change.
Your Medicines, Your Routine
We fit medication support around your day, whether that is a morning reminder with breakfast or an evening visit before bed. Let us know about preferences such as the gender of your support worker, or cultural and language needs, and we will work with you to meet them where we can.
Want to talk it through? Call us on 1300 157 715.
More Home Care Services
Explore related support and information.
Talk to Us About Medication Support at Home
Our team can talk through your options and funding. Call 1300 157 715 or send us a referral.